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Context Variables For Incident Custom Fields is now Generally Available in Automation Actions!
May 12th, 2025
Build more flexible automation with Automation Actions by using context variables to reference incident custom fields as parameters within your scripts or as job options for RBA Jobs. Teams can now reference data from alerts via custom incident fields to configure and invoke more specific diagnostics and remediation. Reduce overall operating costs with intelligent automation that minimizes manual intervention and streamlines incident remediation to induce time for more value-add work. Generally Available in Automation Actions. For more information on Automation Actions and context variables for Incident Custom Fields, check out our docs.